Why do I get the error message "This E-mail Address already exists" when I enter my e-mail address?

This means someone has already registered that particular e-mail address with LYDD-global Online. What you can do:

• Use a different e-mail address.

• You may have registered previously using this e-mail address. You can click on "Forgot your Password?" on the Registration or Login Page and follow the instructions.

• If you are not sure if you are registered, please contact LYDD-global Customer Services for help. If you require immediate assistance, you can Chatonline with a Customer Service representative.